Utility Customer Portal

What is the Utility Customer Portal?

This utility customer portal is a user-friendly dashboard to show detailed information about your electric and water usage such as:

• Billing Cycle Usage 
• Billing Cycle Data
• Billing Threshold
• Custom Alerts & Notifications

Before Getting Started

• Make sure you have your utility bill for reference – you will need to know your account number (it is an 8 digit number ##-####-##)
• The attached user guide contains more details of how to set up and use the customer portal.

Setting Up Your Account 

• To set up a new account, you will be prompted to accept the terms and conditions, and then enter your email address. 
• You will then receive an email from Sensus Analytics with another web link to finish setting up your account. You will need to enter your utility account number (##-####-##) and the street number of your address, number only; do not include street name.
• Once you’ve set up your account, you can review your utility usage, set alerts/notifications, and select settings for how the information is presented.

Please contact Utility Billing at (817.598.4225) OPT 6, for any questions regarding setting up an account.