How do I set up utility services?

Please visit our website, and find the utility billing page. Select forms on the left side of the page. All applications can be submitted online. If you are not able to visit our website, please come to City Hall. If you are renting a copy of your lease is required. We are next day service. You can also use our IVR phone system 817.598.4225 OPT 1. 

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1. What are your hours of operation?
2. Where are you located?
3. What number do I call to report electrical outages?
4. Do you require deposits on residential accounts?
5. How do I set up utility services?
6. What utility services do you provide?
7. How can I pay my utility bill?
8. Who do I contact with a billing question?
9. How many days do I have to pay my bill?
10. How will I be notified before my service is disconnected for non-payment?
11. What is the TRWD Pass Through Fee?
12. When do I get my deposit back?
13. How many extra rolls of trash bags/can liners can I purchase and for how much?