Online: www.weatherfordtx.gov Online: Payment and Customer Portal: https://ipn.paymentus.com/cp/wmus Mobile apps are available: App Store: https://itunes.apple.com/us/app/city-of-weatherford/id1063354548?ls=1&mt=8 Play Store: https://play.google.com/store/apps/details?id=com.paymentus.client.wmus Phone: 817-598-4225, you will need your account number. You can pay with an electronic check, debit card and/or credit card. We do not accept American Express. Mail: PO Box 255, Weatherford, TX 76086. Please include your account number. In person: City Hall located at 303 Palo Pinto Street, Weatherford, TX 76086 Overnight Secure Drop Box: Our drop box is located on Davis Street on the west end of the building. Please include your account number. Automatic withdrawal from bank account: Please download the application and return with a voided check, email us at utilitybilling@weatherfordtx.gov, or contact us at 817-598-4225.
Our Customer Service Phone Number offers some self-service options as well as options to speak to live representatives. Our secure phone line offers a few options, over the phone payments, set up new utilities accounts, restore service and more!Phone Number and Option | Service you are needing |
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817.598.4225 OPT 1 | Pay utility bill over the phone (using IVR)
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817.598.4225 OPT 2 | Assistance with your utility bill or account or to establish new service
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817.598.4225 OPT 3 | Assistance with solid waste and recycling services |
817.598.4225 OPT 4 | Report an outage for Water, Wastewater, or Electric
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817.598.4225 OPT 5 | Non-emergency issues with your Water, Wastewater, or Electric service
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817.598.4225 OPT 6 | Speak to a representative for Utility Billing questions |
Bank Draft Application