Can the system tell me if I am excessively using water?

One of the many benefits to the utility customer portal is the ability to set alerts to keep up with water usage based on the customer’s settings. The two main alerts are vacation and usage alerts: 

  • Vacation Alert: If you know you are going to be gone during a period of time and no water will be used you have the ability to set a vacation alert. If water is used during the time you have set, you will be notified of usage 24 hours after it happens via text or email depending on your setting preferences. 
  • Usage Alert: By creating a usage alert, users can set customized text and email alerts to keep up with water usage for a specific time range and/or usage amount they set, such as daily, monthly, annual, or billing cycle usage alerts.

Show All Answers

1. How do I set up my Utilities Customer Portal account?
2. What is the Utilities Customer Portal?
3. What information is available on the Utility Customer Portal?
4. How much does it cost to sign up for a Utility Customer Portal?
5. Who do I contact with a billing question?
6. What services are featured on the Utility Customer Portal?
7. How secure is my data and information?
8. I cannot see what I used today. Why?
9. Can this system help me detect a leak?
10. Can the system tell me if I am excessively using water?
11. Can this help me conserve?